Mr Guevara showed me a car that wasn’t even on my radar. What a jewel ❣️ Then my loan was processed by Mr Ayala. An excellent example of professionalism. When I went back with a better interest rate from another lender. His attitude was “ The customer is always Right”. I’m so grateful I got the BEST TOB has ever hired
Victor Gutierrez took great care of us! This is our second car we have purchased from him at Toyota of Boerne! We will definitely refer! Thank you!
A big thanks to David Padilla and Jose Gutierrez, for working with me today, I’m excited to drive my new vehicle. Thanks Jose for the tour to the service department as well.
Although service did NOT have my loaner car available as I had called and arranged, Esmeralda made the service to happen immediately so that I could make my appointment in San Antonio on time. She saved my entire planned trip!
Vanessa was great at showing us the vehicle and taking us threw the buying process. Easiest car buying experience thus far and definitely coming back
Toyota of Boerne provided excellent customer interaction, accurate problem diagnosis, and excellent vehicle service at a very reasonable price. Mr. Cazares was especially helpful in providing service options and walking me through the rebate process as well.
Car looked beautiful, weight was too long for an oil change and wash. John was especially friendly, and helpful, explaining questions I had for him.
EXCELLENT SERVICE!!! We have used this department for years and they are always helpful!!! Loaner department was great as well!!! James Waite was very helpful!
José Gutiérrez help me at every step of used car buying process in a kindly manner and pretty good attitude although it was really late to have a deal.
The service was expeditious and professional. They diagnosed my two issues, side view mirror loose and climate control features inoperative, and kept me informed throughout the process. My Service Advisor, Hunter Evans, was especially helpful.
Hunter was very courteous , professional and knowledgeable. Explained everything. Being from out of town, he even gave us directions. He made us feel like a valued customer. Enjoyed the video.
They did a awesome job especially mando he took real care of me since the moment I walked in the dealership he took care of everything from the showing me the cars I wanted to the finance couldn’t be happier
It’s a really comfortable place and the service is great! Be glad when I-10 work is complete. They work to meet the needs of the customer.
Had a great experience and our sales man worked hard to get me a car and if you need a car please see Nate Akalu he is an awesome sales rep
Very professional and polite. Nice facility. Gave me a loaner vehicle for my use with no hassle. Charges were exactly as quoted and did not pressure me for additional work
Everybody at the dealership from the outset was friendly and communicative. Once I chose a vehicle, they were open to negotiating and I did not feel pressured.
First time using Boerne Toyota. Great customer service. Went in Friday afternoon for an oil change and fluid checks, in and out in about an hour and they washed my car. I will use them again.
This was my first service appointment at Toyota of Boerne. My service advisor (Juan Guzman) provided excellent customer service. I will definitely have my vehicle serviced here again.
Everyone is very pleasant to work with. No pressure. Thank you. Wait time was reasonable. Even though they seemed incredibly busy, I felt no less important than any other customer.
Tina Webb in service is the greatest! I don’t drive a Toyota and still get treated with the upmost respect! She is honest and caring. If you need service come see her!
I Have been been taking my vehicles and my parents vehicles to Tina at a Toyota of boerne for what seems like forever. She is knowledgeable, kind and understanding. Hands down the best one there. Or should I say the only one who has stuck around! She’s a gem!
Clint did a great job keeping me informed and letting me know the status of my Tacoma. Clint applied all the discounts that I brought to his office.. I enjoyed the Video about the spec.s of my Tacoma
Great buying experience-best in last 20 years. Houston was knowledgeable, professional and trustworthy! Great asset to the dealership! Fasted deal I’ve ever made
Tina in the service department is the absolute best service advisor Toyota of Boerne has. Shes quick to let you know what is wrong with your vehicle and gets straight to the point when talking to you about your car issues and any other issues your car may have. She is the only service advisor i will use at Toyota of Boerne
My family and I have been coming to Toyota of Boerne for the last 3 hrs, and Tina in service is the absolute best!!! Come see her please!!!
Professional, service was excellent; enjoy working with Tina Webb—she is my go to person. She explains everything thoroughly. Would recommend her to my friends.
At Vic Vaughn Toyota of Boerne today I had Esmeralda as my service representative. She was very personable and professional. She told me how long the service would take and she was on the money!
Toyota of Boerne is so efficient they completed my maintenance in half the time they projected. The staff is knowledgeable and very helpful. I will definitely go there again.
Helped and had incredible hospitality by Caleb Moses! Very smart and quick with service, including a great experience! Will be recommending to others! 10/10
Great experience the sales associate Julian was excellent. Will definitely recommend this dealership to friends and family. The whole experience there was of th highest quality.
Toyota of Boerne has always been very easy to deal with and their service has always been prompt, friendly and professional. I always feel as if I am getting the very best care.
All the reps that I dealt with were very professional leaving no doubt that I was not just in good hands but great hands! They truly believe in providing the best service possible.
The service was excellent. The employees are all courteous and very friendly. I was pleasantly surprised at the entire setup, including the very comfortable waiting room that provides snacks, drinks and a tv.
Hi I just bought from Boerne Toyota a Corolla my salesmen was Edward Ayala it was a pleasure to do business with him. He was very helpful and I have never had such a pleasant car buying experience in my whole life this is the fifth Toyota I bought since 2008. Mr. Ayala even offered to bring the car to us which I appreciated very much
Very knowledgeable, considerate, efficient and helpful. Thanks. Enjoyed the video showing all areas needing service and areas that are in good shape. Will be back.
2-12-2021 As usual, Toyota of Boerne Service Department was courteous, efficient and provided very quick service. RAMON LOYOLA was very helpful and polite. KTB
Took vehicle for the 80,000 miles service ant it was discovered that both front end CV boots had crack opened releasing the needed grease. In addition to the needed service both control arms needed replacement. Toyota of Boerne provide a Great service as always.
My visit to Toyota of Boerne was a pleasant experience. My issue with a dead battery was resolved in a timely manner as well of the service of my vehicle which was due.
Outstanding service Car in and ou maintenance check and washed in 25 min Can you believe that? Kept us posted of what was going on Like I said great customer service
Esmeralda was professional and courteous. She informed me that she would get my vehicle maintenance completed within an hour and more than exceeded those Expectations.
He was very patient with me. Service was excellent . I was there fir tire rotation. He was very very very very very cordial. I think that was enough words for your minimum.
Six months maintenance, which included front end alignment. Have used this dealership always. Convenient location, excellent quality of service and time waiting was very minimal
They are Very efficient, The automated phone system to make the appointment is very efficient and easy to use, very friendly and professional. I would recommend them.
Went for service ended up buying a 2020 camry..sales was not too pushy.worked with me as best as they could. Sales manager gave me a good deal since I was upside down on my original loan. Omar haddon was very pleasant and helpful
‘04 Tundra service was timely and performed well. Video of the all pointscheck was great. Dealership staff is friendly and efficient. Comfortable wait area and refreshments are provided.
Made the drive from San Antonio for top notch service that is second to none! Robert Cazares is the best service advisor around! FIVE STARS!!!
I had a check engine light come on. Toyota of Borene diagnosed problem and provide a video explaining. Had vehicle repaired, very satisfied. Excellent service
My Toyota being traded was purchased from Toyota of Boerne in 2009 and naturally I went back to the dealership I enjoyed working with back then. They’ve grown and selection has grown, too! I drove 3 hours each way to specifically do my repeat business with them, and they did not disappoint. Robert Benitez put me into a great new truck. Well done Toyota of Boerne !!
Robert always takes care of my service needs with efficiency and accuracy. When ever Robert isn't there, Tina will step in and be sure to take good care of me.
Couldn’t be happier with my experiences working with Michael V, Aaron and Vanessa were extremely helpful and I can’t recommend them enough. Would highly suggest Toyota of Boerne!
I always receive Great Service from James Waite at Toyota of Boerne in the service department. Fast service and fair pricing keep me coming back.
Good friendly service. Clean welcoming atmosphere. Accommodating and comfortable waiting area with beverages and snacks. Timely updates on the service being provided. Tip it off with a car wash!!
The service department did a great job! Took my car in for routine maintenance and was on my way home 1 hour later. Thanks, keep up the great work.
Nicole in service is outstanding. Jared in sales great. Very busy dealership so patient’s required financing department professional and friendly. Good selection of vehicles
Toyota if Boerne has excellent customer service and is extremely helpful and professional. They listened to my needs and met and exceeded my expectations they are the best
Esmeralda Service technician is very professionally answer all my questions was very polite next time when I need to service my vehicle again I would love to talk to her again.
Esmeralda was my service person she was so helpful and friendly got me in and out in the time she said . Thank you great job !
Excellent service. Service advisor was friendly and efficient. Service was performed in a very timely manner. Would recommend Toyota of Boerne to my friends anytime.
James, my Service Rep was very professional and had the drive to please. The dealership recently invested in equipment that evaluates the tread depth and alignment as you drive in to the bay. Really amazing high tech stuff. My right front wheel was out of alignment and they fixed it right a way. Great experience.
Excellent service! Worth the three hours of travel for purchase of vehicles. Ended up purchasing two trucks! A Tundra for hubby and a Tacoma for our soldier girl.
Thanks Boerne Toyota for the 60,000 mile check up on my Prius, Brand new tires, oil change, car wash and now back on the road!
Hunter was my service advisor. He came across with a wonderful attitude. Boerne Toyota has been a positive experience in the recent visits. I would recommend Boerne Toyota
Staff was very friendly and they wash my car. Thank you for doing excellent job for car. Xxxxx xxxx. Xxx xxxx xxx xxx xxd xx
Service finished quickly- got me in and out ahead of schedule. Clean dealership and complimentary coffee, which is always welcome. Helpful and knowledgeable service advisor Chris.
I like going to Toyota of Boerne cause the staff is very friendy.the Waiting time is 1 hour or less. Their waiting room is very clean and I get a text message when my car I done
Great Dealership. All the staff is warm and friendly. Family environment for sure. They always try to get me the best financing for all of my vehicle purchases
Great and fast service on our first oil change and tire rotation. We have had nothing but amazing service here at Toyota of boerne 👍 great
Robert Carey did an excellent job from start to finish. It was a very easy process to go through. Love my new Highlander! Great Customer Service.
This place always has a friendly staff and always in and out with almost no waiting. The service is fast and enjoyable. I highly recommend this location!
Thank you to the new management and employees at Toyota of Boerne, especially Nicole Lyng. No more laziness! This girl is motivated but remains friendly, she’s always busy but still makes time to take care of her customers.
This dealer is the best I have ever used over many years of GM vehicles and the past several years Toyota! My Service Advisor, Tina Webb is friendly, competent and a delight to work with!
Unfortunately I drove 70 miles for just a tire rotation and car wash. This was my 3rd free service of 2 years for my 2020 Tundra. I thought there was a oil change but only twice in 2 years. John notified me on his personal phone and didn't recognize the number so didn't answer and waited a extra 1.5 hours not knowing it was ready. No pages or text.
Toyota Of Boerne treats you like family, the Vaughn family cates for each customer we. They do not allow mistakes to be made and they care for “one customer at a time”.
They treat there customers like family. I went in looking for something that I can afford & found exactly what I was wanting. Thank you Toyota Of Boerne
Great Customer service in the sales department. Andrew G was awesome and attentive, as well as the sales manager! Highly recommend visiting this location. Thanks
Edward Ayala was a great sales person. Very kind, friendly and most of all professional. I would recommend him to a friend. Great service. Also finance was very kind and professional. Thank you.
Good, however my service advisor did not meet with me to go over the documents at payment on the work performed. When go back for my next service I will bring back the papers to talk to him then.
Today I bought a car from Toyota of Boerne. My sales representative was Vanessa Richey. I was not looking forward to going through this process. Vanessa did her homework before I got there and I bought the first car she showed me. Vanessa is competent, polite and very serious about serving her customers needs as "Individuals". She really listened to everything I said instead of the usual talk over the customer. She is sincere and trustworthy and I highly recommend the Toyota of Honda and Vanessa Richey. You can ask for Vanessa when you call for an appointment. ...
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