Customer Testimonials

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DealerRater May 1, 2021
 

Mr Guevara showed me a car that wasn’t even on my radar. What a jewel ❣️ Then my loan was processed by Mr Ayala. An excellent example of professionalism. When I went back with a better interest rate from another lender. His attitude was “ The customer is always Right”. I’m so grateful I got the BEST TOB has ever hired

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DealerRater Apr 29, 2021
 

Victor Gutierrez took great care of us! This is our second car we have purchased from him at Toyota of Boerne! We will definitely refer! Thank you!

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DealerRater Apr 29, 2021
 

A big thanks to David Padilla and Jose Gutierrez, for working with me today, I’m excited to drive my new vehicle. Thanks Jose for the tour to the service department as well.

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DealerRater Apr 28, 2021
 

Although service did NOT have my loaner car available as I had called and arranged, Esmeralda made the service to happen immediately so that I could make my appointment in San Antonio on time. She saved my entire planned trip!

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DealerRater Apr 23, 2021
 

Vanessa was great at showing us the vehicle and taking us threw the buying process. Easiest car buying experience thus far and definitely coming back

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DealerRater Apr 22, 2021
 

Toyota of Boerne provided excellent customer interaction, accurate problem diagnosis, and excellent vehicle service at a very reasonable price. Mr. Cazares was especially helpful in providing service options and walking me through the rebate process as well.

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DealerRater Apr 22, 2021
 

Car looked beautiful, weight was too long for an oil change and wash. John was especially friendly, and helpful, explaining questions I had for him.

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DealerRater Apr 18, 2021
 

EXCELLENT SERVICE!!! We have used this department for years and they are always helpful!!! Loaner department was great as well!!! James Waite was very helpful!

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DealerRater Apr 13, 2021
 

José Gutiérrez help me at every step of used car buying process in a kindly manner and pretty good attitude although it was really late to have a deal.

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DealerRater Apr 10, 2021
 

The service was expeditious and professional. They diagnosed my two issues, side view mirror loose and climate control features inoperative, and kept me informed throughout the process. My Service Advisor, Hunter Evans, was especially helpful.

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DealerRater Apr 9, 2021
 

Hunter was very courteous , professional and knowledgeable. Explained everything. Being from out of town, he even gave us directions. He made us feel like a valued customer. Enjoyed the video.

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DealerRater Apr 9, 2021
 

They did a awesome job especially mando he took real care of me since the moment I walked in the dealership he took care of everything from the showing me the cars I wanted to the finance couldn’t be happier

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DealerRater Apr 9, 2021
 

It’s a really comfortable place and the service is great! Be glad when I-10 work is complete. They work to meet the needs of the customer.

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DealerRater Apr 4, 2021
 

Had a great experience and our sales man worked hard to get me a car and if you need a car please see Nate Akalu he is an awesome sales rep

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DealerRater Apr 1, 2021
 

Very professional and polite. Nice facility. Gave me a loaner vehicle for my use with no hassle. Charges were exactly as quoted and did not pressure me for additional work

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DealerRater Mar 31, 2021
 

Everybody at the dealership from the outset was friendly and communicative. Once I chose a vehicle, they were open to negotiating and I did not feel pressured.

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DealerRater Mar 28, 2021
 

First time using Boerne Toyota. Great customer service. Went in Friday afternoon for an oil change and fluid checks, in and out in about an hour and they washed my car. I will use them again.

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DealerRater Mar 25, 2021
 

This was my first service appointment at Toyota of Boerne. My service advisor (Juan Guzman) provided excellent customer service. I will definitely have my vehicle serviced here again.

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DealerRater Mar 25, 2021
 

Everyone is very pleasant to work with. No pressure. Thank you. Wait time was reasonable. Even though they seemed incredibly busy, I felt no less important than any other customer.

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DealerRater Mar 23, 2021
 

Tina Webb in service is the greatest! I don’t drive a Toyota and still get treated with the upmost respect! She is honest and caring. If you need service come see her!

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DealerRater Mar 22, 2021
 

I Have been been taking my vehicles and my parents vehicles to Tina at a Toyota of boerne for what seems like forever. She is knowledgeable, kind and understanding. Hands down the best one there. Or should I say the only one who has stuck around! She’s a gem!

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DealerRater Mar 20, 2021
 

Clint did a great job keeping me informed and letting me know the status of my Tacoma. Clint applied all the discounts that I brought to his office.. I enjoyed the Video about the spec.s of my Tacoma

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DealerRater Mar 20, 2021
 

Great buying experience-best in last 20 years. Houston was knowledgeable, professional and trustworthy! Great asset to the dealership! Fasted deal I’ve ever made

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DealerRater Mar 20, 2021
 

Tina in the service department is the absolute best service advisor Toyota of Boerne has. Shes quick to let you know what is wrong with your vehicle and gets straight to the point when talking to you about your car issues and any other issues your car may have. She is the only service advisor i will use at Toyota of Boerne

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DealerRater Mar 16, 2021
 

My family and I have been coming to Toyota of Boerne for the last 3 hrs, and Tina in service is the absolute best!!! Come see her please!!!

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DealerRater Mar 16, 2021
 

Professional, service was excellent; enjoy working with Tina Webb—she is my go to person. She explains everything thoroughly. Would recommend her to my friends.

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DealerRater Mar 16, 2021
 

At Vic Vaughn Toyota of Boerne today I had Esmeralda as my service representative. She was very personable and professional. She told me how long the service would take and she was on the money!

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DealerRater Mar 7, 2021
 

Toyota of Boerne is so efficient they completed my maintenance in half the time they projected. The staff is knowledgeable and very helpful. I will definitely go there again.

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DealerRater Mar 6, 2021
 

Helped and had incredible hospitality by Caleb Moses! Very smart and quick with service, including a great experience! Will be recommending to others! 10/10

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DealerRater Mar 5, 2021
 

Great experience the sales associate Julian was excellent. Will definitely recommend this dealership to friends and family. The whole experience there was of th highest quality.

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DealerRater Mar 1, 2021
 

Toyota of Boerne has always been very easy to deal with and their service has always been prompt, friendly and professional. I always feel as if I am getting the very best care.

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DealerRater Feb 28, 2021
 

All the reps that I dealt with were very professional leaving no doubt that I was not just in good hands but great hands! They truly believe in providing the best service possible.

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DealerRater Feb 27, 2021
 

The service was excellent. The employees are all courteous and very friendly. I was pleasantly surprised at the entire setup, including the very comfortable waiting room that provides snacks, drinks and a tv.

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DealerRater Feb 25, 2021
 

Hi I just bought from Boerne Toyota a Corolla my salesmen was Edward Ayala it was a pleasure to do business with him. He was very helpful and I have never had such a pleasant car buying experience in my whole life this is the fifth Toyota I bought since 2008. Mr. Ayala even offered to bring the car to us which I appreciated very much

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DealerRater Feb 22, 2021
 

Very knowledgeable, considerate, efficient and helpful. Thanks. Enjoyed the video showing all areas needing service and areas that are in good shape. Will be back.

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DealerRater Feb 12, 2021
 

2-12-2021 As usual, Toyota of Boerne Service Department was courteous, efficient and provided very quick service. RAMON LOYOLA was very helpful and polite. KTB

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DealerRater Feb 10, 2021
 

Took vehicle for the 80,000 miles service ant it was discovered that both front end CV boots had crack opened releasing the needed grease. In addition to the needed service both control arms needed replacement. Toyota of Boerne provide a Great service as always.

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DealerRater Feb 6, 2021
 

My visit to Toyota of Boerne was a pleasant experience. My issue with a dead battery was resolved in a timely manner as well of the service of my vehicle which was due.

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DealerRater Feb 3, 2021
 

Outstanding service Car in and ou maintenance check and washed in 25 min Can you believe that? Kept us posted of what was going on Like I said great customer service

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DealerRater Feb 3, 2021
 

Esmeralda was professional and courteous. She informed me that she would get my vehicle maintenance completed within an hour and more than exceeded those Expectations.

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DealerRater Jan 25, 2021
 

He was very patient with me. Service was excellent . I was there fir tire rotation. He was very very very very very cordial. I think that was enough words for your minimum.

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DealerRater Jan 21, 2021
 

Six months maintenance, which included front end alignment. Have used this dealership always. Convenient location, excellent quality of service and time waiting was very minimal

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DealerRater Jan 21, 2021
 

They are Very efficient, The automated phone system to make the appointment is very efficient and easy to use, very friendly and professional. I would recommend them.

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DealerRater Jan 16, 2021
 

Went for service ended up buying a 2020 camry..sales was not too pushy.worked with me as best as they could. Sales manager gave me a good deal since I was upside down on my original loan. Omar haddon was very pleasant and helpful

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DealerRater Jan 16, 2021
 

‘04 Tundra service was timely and performed well. Video of the all pointscheck was great. Dealership staff is friendly and efficient. Comfortable wait area and refreshments are provided.

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DealerRater Jan 11, 2021
 

Made the drive from San Antonio for top notch service that is second to none! Robert Cazares is the best service advisor around! FIVE STARS!!!

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DealerRater Jan 1, 2021
 

I had a check engine light come on. Toyota of Borene diagnosed problem and provide a video explaining. Had vehicle repaired, very satisfied. Excellent service

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DealerRater Dec 24, 2020
 

My Toyota being traded was purchased from Toyota of Boerne in 2009 and naturally I went back to the dealership I enjoyed working with back then. They’ve grown and selection has grown, too! I drove 3 hours each way to specifically do my repeat business with them, and they did not disappoint. Robert Benitez put me into a great new truck. Well done Toyota of Boerne !!

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DealerRater Dec 22, 2020
 

Robert always takes care of my service needs with efficiency and accuracy. When ever Robert isn't there, Tina will step in and be sure to take good care of me.

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DealerRater Dec 15, 2020
 

Couldn’t be happier with my experiences working with Michael V, Aaron and Vanessa were extremely helpful and I can’t recommend them enough. Would highly suggest Toyota of Boerne!

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DealerRater Dec 15, 2020
 

I always receive Great Service from James Waite at Toyota of Boerne in the service department. Fast service and fair pricing keep me coming back.

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DealerRater Dec 12, 2020
 

Good friendly service. Clean welcoming atmosphere. Accommodating and comfortable waiting area with beverages and snacks. Timely updates on the service being provided. Tip it off with a car wash!!

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DealerRater Dec 9, 2020
 

The service department did a great job! Took my car in for routine maintenance and was on my way home 1 hour later. Thanks, keep up the great work.

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DealerRater Dec 7, 2020
 

Nicole in service is outstanding. Jared in sales great. Very busy dealership so patient’s required financing department professional and friendly. Good selection of vehicles

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DealerRater Dec 5, 2020
 

Toyota if Boerne has excellent customer service and is extremely helpful and professional. They listened to my needs and met and exceeded my expectations they are the best

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DealerRater Dec 5, 2020
 

Esmeralda Service technician is very professionally answer all my questions was very polite next time when I need to service my vehicle again I would love to talk to her again.

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DealerRater Dec 3, 2020
 

Esmeralda was my service person she was so helpful and friendly got me in and out in the time she said . Thank you great job !

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DealerRater Dec 2, 2020
 

Excellent service. Service advisor was friendly and efficient. Service was performed in a very timely manner. Would recommend Toyota of Boerne to my friends anytime.

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DealerRater Nov 26, 2020
 

James, my Service Rep was very professional and had the drive to please. The dealership recently invested in equipment that evaluates the tread depth and alignment as you drive in to the bay. Really amazing high tech stuff. My right front wheel was out of alignment and they fixed it right a way. Great experience.

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DealerRater Nov 24, 2020
 

Excellent service! Worth the three hours of travel for purchase of vehicles. Ended up purchasing two trucks! A Tundra for hubby and a Tacoma for our soldier girl.

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DealerRater Nov 18, 2020
 

Thanks Boerne Toyota for the 60,000 mile check up on my Prius, Brand new tires, oil change, car wash and now back on the road!

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DealerRater Nov 15, 2020
 

Hunter was my service advisor. He came across with a wonderful attitude. Boerne Toyota has been a positive experience in the recent visits. I would recommend Boerne Toyota

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DealerRater Nov 12, 2020
 

Staff was very friendly and they wash my car. Thank you for doing excellent job for car. Xxxxx xxxx. Xxx xxxx xxx xxx xxd xx

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DealerRater Nov 10, 2020
 

Service finished quickly- got me in and out ahead of schedule. Clean dealership and complimentary coffee, which is always welcome. Helpful and knowledgeable service advisor Chris.

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DealerRater Nov 8, 2020
 

I like going to Toyota of Boerne cause the staff is very friendy.the Waiting time is 1 hour or less. Their waiting room is very clean and I get a text message when my car I done

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DealerRater Nov 6, 2020
 

Great Dealership. All the staff is warm and friendly. Family environment for sure. They always try to get me the best financing for all of my vehicle purchases

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DealerRater Nov 6, 2020
 

Great and fast service on our first oil change and tire rotation. We have had nothing but amazing service here at Toyota of boerne 👍 great

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DealerRater Oct 26, 2020
 

Robert Carey did an excellent job from start to finish. It was a very easy process to go through. Love my new Highlander! Great Customer Service.

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DealerRater Oct 23, 2020
 

This place always has a friendly staff and always in and out with almost no waiting. The service is fast and enjoyable. I highly recommend this location!

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DealerRater Oct 23, 2020
 

Thank you to the new management and employees at Toyota of Boerne, especially Nicole Lyng. No more laziness! This girl is motivated but remains friendly, she’s always busy but still makes time to take care of her customers.

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DealerRater Oct 23, 2020
 

This dealer is the best I have ever used over many years of GM vehicles and the past several years Toyota! My Service Advisor, Tina Webb is friendly, competent and a delight to work with!

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DealerRater Oct 22, 2020
 

Unfortunately I drove 70 miles for just a tire rotation and car wash. This was my 3rd free service of 2 years for my 2020 Tundra. I thought there was a oil change but only twice in 2 years. John notified me on his personal phone and didn't recognize the number so didn't answer and waited a extra 1.5 hours not knowing it was ready. No pages or text.

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DealerRater Oct 21, 2020
 

Toyota Of Boerne treats you like family, the Vaughn family cates for each customer we. They do not allow mistakes to be made and they care for “one customer at a time”.

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DealerRater Oct 20, 2020
 

They treat there customers like family. I went in looking for something that I can afford & found exactly what I was wanting. Thank you Toyota Of Boerne

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DealerRater Oct 18, 2020
 

Great Customer service in the sales department. Andrew G was awesome and attentive, as well as the sales manager! Highly recommend visiting this location. Thanks

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DealerRater Oct 13, 2020
 

Edward Ayala was a great sales person. Very kind, friendly and most of all professional. I would recommend him to a friend. Great service. Also finance was very kind and professional. Thank you.

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DealerRater Oct 9, 2020
 

Good, however my service advisor did not meet with me to go over the documents at payment on the work performed. When go back for my next service I will bring back the papers to talk to him then.

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DealerRater Oct 9, 2020
 

Today I bought a car from Toyota of Boerne. My sales representative was Vanessa Richey. I was not looking forward to going through this process. Vanessa did her homework before I got there and I bought the first car she showed me. Vanessa is competent, polite and very serious about serving her customers needs as "Individuals". She really listened to everything I said instead of the usual talk over the customer. She is sincere and trustworthy and I highly recommend the Toyota of Honda and Vanessa Richey. You can ask for Vanessa when you call for an appointment. ...

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